Important Information
Policies
To help make your stay at Retro in Zanzibar as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies to support a smooth heritage stay in Stone Town.
- Check-In & Check-Out
Check-in typically begins in the afternoon, with check-out required by late morning. Early arrival or late departure is subject to availability.
- Identification & Payment
Valid photo identification is required at check-in. The property generally accepts major credit cards and cash, subject to booking conditions.
- Cancellation Policy
Cancellation terms vary according to rate type and booking platform. Guests should review the specific conditions associated with their reservation.
- Smoking & Pets
Indoor areas are non-smoking. Pets are not permitted on the property.